Terms and Conditions - Event Booth UK

HIRING FROM EVENT BOOTH UK (previously known as Hit Leisure Events)

Terms and Conditions | Contract Agreement | Booking Form 

At Event Booth UK, to ensure that we can make a successful event provided for you we have set terms and conditions for our hire services. Please read carefully below before booking your event.

About these terms and conditions (“Terms”)

These are the terms of use for Event Booth UK (“us/we/our”) which applies to all hire of our products (“Products”) through our website at www.eventboothuk.co.uk (“Site”). Please read these Terms carefully before you proceed with booking and payment. When you hire any of the Products we offer, you are entering into a legally binding agreement with us based on these Terms and our Privacy Policy https://eventboothuk.co.uk/terms-and-conditions (collectively referred to as the “Agreement”). If you do not agree to these Terms, please refrain from using our Site.

We reserve the right to amend these Terms from time to time and will post a message on our homepage along with the new version of the Terms if that happens or email to alert you to our new terms. Your continued use of the Site will be deemed to be acceptance of any new terms.

Who we are

Event Booth UK - www.eventboothuk.co.uk | www.facebook.com/eventboothessex | www.instagram.com/eventboothessex | info@eventboothuk.co.uk | 0800 012 1118. Event Booth UK was previously a subsidiary brand franchise of Hit Leisure Events - now known as Event Booth UK.

Products

All Products shown on our Site are subject to availability. The images of the Products on our website are for illustrative purposes only and may vary slightly from those images.

Our contract with you

We require the booking form to be completed and returned by email in order to place the booking. All details stated on the booking form at the end of this document and will be taken as given unless we are otherwise notified via call or writing.

Once you have filled out the booking form below with respect to your hire requirements, you will receive an email from us acknowledging that we have received your booking. We will send you a confirmation email with our contact details, details of the Product you have hired (and any additional add-ons) for the requested event date (“Date”), the final full cost an invoice for the deposit. A contract between us will

only be formed once we confirm receipt of your deposit for hire of the Product on the Date.

(“Booking”). If a Product is no longer available for hire we will inform you of this by email and your order will not be processed, or if a payment was taken you will be refunded for the full amount.

Price and Payment

Prices for hire of our Products are clearly stated on our Site in pounds sterling. Prices for hire of our Products may change from time to time, but price changes will not affect any Booking which we have confirmed by email.

A minimum deposit is required to confirm a Booking. As soon as the deposit is paid to us, we will reserve your Date. A confirmation email will be sent upon full payment of the deposit. The Product for hire will only be reserved once the deposit has been received from you.

The full balance of the Booking must be paid within 14 days prior to the event Date along with any extra costs that have been agreed. We will send an email confirming the Date and venue location along with the invoice for the full balance of the Booking. It is your responsibility to ensure these details are correct. If you think any of the details are incorrect in this final confirmation email you must inform us as soon as possible.

While we do our very best to ensure that all prices on our site are accurate, errors may occasionally occur. If we discover an error in the cost of booking our Products we will inform you as soon as possible and give you the option of rebooking at the correct price or cancelling the Booking.

We are under no obligation to provide any Products to you at an incorrect price, even after we have sent you a Booking confirmation if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing. If we are unable to contact you, we may treat the Booking as cancelled and a cancellation charge may apply as outlined below.

Cancellation

If you want to cancel a confirmed Booking, you must do so in writing. The cancellation charges you must pay shall be determined by reference to the table below and you must pay the charges within 14 working days of our invoice. Length of time before the Date Cancellation charge retains your booking deposit.

  • More than 6 months – 50% of Total Package Price
  • Less than 4 months – 75% of Total Package Price
  • Less than 2 months – 100% of Total Package Price

The date of your event can be changed for a fee of £60.00 as long as we have been notified a minimum of 3 months from your date and as long as the new date requested is available.

We reserve the right to cancel your Booking without liability to you and without any obligation to refund your deposit if:

  • You do not pay us the balance of your booking by the date due for such payment;
  • we have reasonable grounds to believe that you may not pay us the balance of your Booking by the due date and we have requested you to explain the position and you have not done so satisfactorily;
  • we discover, before you have paid the balance of your Booking, that you have deliberately concealed information, or deliberately given us incorrect information, about your Booking in circumstances where (if you had not done so) it would have been reasonably foreseeable that we would not have accepted your Booking;
  • where any of our employees has received threatening or abusive behaviour from you or anyone attending the event with respect to the Booking;
  • we have reasonable grounds to believe that your behaviour or that of any third party is likely to result in damage to our Product or injury to people.

If we cancel your Booking under any of the circumstances above, the cancellation charges set out in the table above shall apply. You are fully responsible for any deliberate damage to our Product caused by you or a third party with respect to your Booking.

Venue Access and Location

We must be provided with the full correct address for the chosen venue, and it is your responsibility to ensure this. There must be suitable parking facilities at your chosen venue for the duration of your booking for reasonable access for both loading and unloading of equipment. We are happy to liaise with your venue if requested to arrange access at the agreed time on the date, but you must provide a contact number for the venue or an email address.

Hire Period

The hire period for the booking will be stated on the confirmation email we provide to you. Use of our product(‘s) will start at the agreed time and will finish at the agreed time. We will arrive to set up approximately 1 hours prior to the specified start time of hire. If you require us to set up earlier than this, then you must notify us at least 7 days before the Date.

If for any instance we are delayed in providing the hired Product due to poor access or venue restrictions the agreed hire period will remain unchanged. If your event starts or runs late, the period of hire will still be for the agreed period, unless we have agreed to provide additional hours as per an addition charge.

Events beyond our Control

We will endeavour to attend any event that you have hired our Product for. Where circumstances make this impossible due to, but not limited to adverse weather conditions, we will contact you as early as possible and a full refund will be made.

We reserve the right to cancel any Booking because of adverse weather conditions. We will always try to arrive at the venue location, which you provide for the agreed time. Where circumstances make this difficult due to severe traffic delays or vehicle breakdowns, we will extend the time of the hire so that the hire period is the same with respect to the Booking made by you. If this is not possible, we will refund you accordingly the amount of time delayed by and in proportion to the amount paid.

Technicalities

Event Booth (Photo Booth Hire); Emails, Facebook and other social media sharing options require an internet connection and an upload speed of 1MB/ for these options to run effectively. Emails, Facebook and other social media options can run off a Wi-Fi connection as long as the connection is steady and has the recommended speed of 5MB/s.

Facebook and Twitter are sometimes affected by technical issues and service disruptions, which cannot be predicted. Therefore, we cannot be held responsible, if Facebook and Twitter experiences technical difficulties as this beyond our control. Please note that we use a Facebook application to upload pictures. For each Facebook upload there will be a reference to our company, and it is the policy of Facebook to make this reference. Unfortunately, the reference cannot be removed from any of the images uploaded to Facebook.

Your obligations

You must comply with the terms of the Agreement as set out in these Terms.

You warrant that you: are over 18 and have full authority to enter in this Agreement.

You confirm you are not currently restricted from using our Site or from contracting with us; that you shall not infringe our rights; and that you shall only submit information on the Site that you are entitled to submit, which is accurate and not confidential.

You are responsible for complying with the laws of the country from where you use the Site and to ensure you have all necessary permission and consents in place in relation to your use of the Site.

If you think that you are entitled or required to act contrary to the Agreement due to mandatory law which applies to you, you must notify us at least 28 days before you act contrary to this Agreement. We will let you know if we are able to provide a solution that prevents you having to act contrary to the Agreement.

You should not create a false identity or submit inaccurate, false or misleading information.
You agree to indemnify us against all damages, losses and costs which we incur due to your failure to comply with this Agreement.

Ownership of data

You are solely responsible for all data you enter using the Site (“Your Data”), and any intellectual property rights in Your Data will be owned by you. We will comply with our Privacy Policy in relation to use of Your Data. We shall not be responsible for any loss, damage or disclosure of Your Data caused by any third party.

The Product supplied for the Booking will clearly display a statement that all images taken using our Product can be uploaded to our public online web gallery (unless a third party requests otherwise) and we are exempt from any liability with respect to publishing the images. We will immediately remove any picture from our public online web gallery if requested to do so.

  • We are not responsible or liable for you or any third party uploading images taken by our Product to any social media platform either at your event or through accessing our public online web gallery.
  • We may record the email addresses of any third party using our Product and all use of personal information shall be in accordance with our Privacy Policy.
  • Images taken by our Products during events may be used by us to assist with promoting our services (unless you or a third party requests otherwise). This may included printed publications as well as online images. We own all copyright in any image taken by our Products.

Termination

The terms of this Agreement, other than the sections dealing with our respective rights and obligations, shall survive termination.


Liability
Our liability if you are a business customer:

We only supply the Products for internal use by your business, and you agree not to use the Product for any re-sale purposes. Nothing in this Agreement limits or excludes our liability for:

  • death or personal injury caused by our negligence; or
  • fraud or fraudulent misrepresentation;

However beyond that we exclude all other liability to the extent permitted at law.

We will under no circumstances whatever be liable to you, whether in contract, negligence, breach of statutory duty, or otherwise, arising under or in connection with the Agreement for:

  • any loss of profits, sales, business, or revenue;
  • loss or corruption of data, information or software;
  • loss of business opportunity;
  • loss of anticipated savings;
  • loss of goodwill; or
  • any indirect or consequential loss.

Our total liability to you in respect of all other losses arising under or in connection with this Agreement, whether in contract, negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the hire price of the Products. Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.

Our liability if you are a consumer
If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Agreement. We only supply the Products for domestic and private use.

You agree not to use the Product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. Nothing in this Agreement limits or excludes our liability for:

  • death or personal injury caused by our negligence; or
  • fraud or fraudulent misrepresentation;
  • however beyond that we exclude all other liability to the extent permitted at law.

General legal provisions

If we choose to waive any particular right we have under the Agreement on any particular occasion this does not prevent us from exercising that right on another occasion.
If any part of the Agreement is held by a court of law (or similar forum) to be invalid or unenforceable, this shall not affect the validity or enforceability of the rest of the Agreement.

You are not entitled to transfer or assign your rights and obligations under the Agreement to anyone else without our prior written permission.

If there are any disputes arising out of your use of the Site or relating to the Agreement then these will be governed by the laws of Scotland. If either party requires to raise court proceedings against us in relation to any such dispute then these proceedings must be raised in Scotland.

GENERAL HIRE TERMS AND CONDITIONS

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.

In accordance with the Data Protection Act 1998. We collect information about you to provide you with the best possible information and service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.

1. Hire periods

All dry hired equipment must be returned or made available for collection at or before the time agreed. For each day or part day it remains outstanding the hirer will be charged the daily hire rate for each outstanding item, or the total of consequential losses attributable to its late return.

2. Payment

i. Hire fees for dry hire equipment including deposits must be made in full at or before the time any equipment is received by the hirer by BACS only.
ii. Invoiced clients (must be pre approved by us first) will need to clear outstanding fees within 7 days of the invoice date. Late payments will incur. Daily late payment penalties of 5% of the outstanding sum for a maximum of 31 days. After 31 days from the invoice date, if it remains unpaid and outstanding beyond this time, proceedings to make a court claim against the hirer will be made. Cheque payments are not a preferred method for payment for hire customers and is currently only available if pre-approved by us.

3. Deposits and ID

i.The full amount of any deposit(s) that are paid are non refundable if any item is lost, stolen or damaged. (also see 9)
ii. Identification must be provided by the hirer when dry hiring equipment. ID will be retained by us until the return of all equipment. Exceptions may include:-where equipment is delivered to a hirer’s home address, council authorities, company representatives and previous known clients.

(If ID is not made available, equipment will not be hired). Any or all deposits are taken at our discretion and we reserve the right to ask for a full deposit to the value of the goods. The hirer must have substantial insurance in place to cover the full cost of any loss or damage to the equipment while on hire or whilst being transported.

4. Ownership

A hirer cannot export, sell, lease, lend, sub-hire, modify (speaker drivers are checked) or dispose of any equipment, furthermore the location of all equipment must always be made known to us.

5. Force majeure

We will not be liable for any failure to supply a product or service where that failure is wholly caused by an event beyond our control that we could not reasonably anticipate, forestall or prevent.
This may include (but is not limited to) acts of war, terrorism, extreme weather

conditions, or natural disasters. Where any public authority advises that only essential journeys should be undertaken, any product or service we supply shall not be considered essential.

6. Condition of equipment

We check the condition and operation of all equipment before it leaves us. The equipment will be provided in full working order, as detailed on the hire sheet and in good physical condition. On accepting delivery you agree that it is in good condition and fully operational.

Any discrepancies or faults must be reported within 1 hour of receipt of the equipment hired by calling the company number 0800 012 1118. You will need to speak to us and explain what the faults are, you may leave a voicemail if you have made many attempts to communicate with us but emails, text messages and land line phone calls are not accepted when reporting any faults.
We reserve the right to substitute your hire item(s) & provide you with a like-for-like exchange should your product be faulty or not available.

7. Use of equipment

It is the hirer’s responsibility to ensure equipment is suitable for the purpose intended, and is used safely and legally. Anyone appointed to operate or supervise equipment must be competent to do so (and received appropriate training where required). Equipment may only be used within manufacturer guidelines.

Any misuse of equipment entitles us to its immediate recovery without notice or penalty, and may result in further action by us if it has been tampered with or damaged. Any instruction to “turn down” or “turn off” given by an authority (i.e. police or local council representative) must be followed immediately and maintained.

The hirer will be liable for any consequential losses due as a result of failing to observe such instructions given by appointed authorities.

8. Service and repair

No service or repair is to be attempted with the exception for serviceable fuses and lamps. User-replaceable parts (fuses or lamps) may be replaced with manufacturer specified parts. The removal of panels or panel screws invalidates manufacturer’s warranty, and the hirer is liable for the full cost of replacing

equipment where evidence of such is found.

9. Lost or damaged equipment

Unless it arises from our own actions of negligence, a hirer is liable to us for the whole costs of replacement and any consequential losses, due as a result of damage, theft or loss that occurs during the period of hire (including that resulting from any third party’s use of our equipment).

All prepaid deposits will also be forfeited. If no deposit has been made you are agreeing and giving us the full entitled right to debit / charge any debit or credit card which has been used to make payment upon hire. Where hired equipment is returned ”non working” damaged / faulty or broken in any way we reserve the right to charge debit or credit cards up to 14 days after the date of hire to give time to eliminate whether it was due to malfunction of the equipment or misuse by the hirer.

10. Equipment failure

All equipment hired from us is tested to be electrically safe and is fully operational, it is of a professional standard and is kept maintained. Catastrophic failure is unusual

and unlikely. However, we cannot accept liability for any direct or consequential losses arising from equipment failure which is beyond our control. Any discrepancies or faults must be reported within 2 hours of receipt of the hired equipment by calling the company mobile on 0800 012 1118 *Please read ”6. Condition of equipment” for more information.

11. Electricity supply

Generators of any sort must NOT be used to supply electrical power to any item of our equipment without our expressed permission. The unauthorised use of any generator entitles us to its immediate recovery without notice or penalty, and will result in further action by us if damage is caused due to the use of a generator that has provided an inadequate power supply. All of our hire equipment needs a 240v / 50hz within +3% or -3% of that value (Please see 10 above)

12. Equipment dimensions

All equipment dimensions & weights are available upon request. If you are unsure about the equipment you intend to hire and you’re worried about the hire items not fitting into your car, van, truck or other means of transport please contact us before hand and we will be able to give you the dimensions & weights. EVENT BOOTH INFLATABLE REQUIRES 2.5M X 2.5M X 2.5M H/L/W SPACE – YOU MUST ENSURE THIS SPACE IS AVAILABLE AT YOUR VENUE BEFORE PROCEEDING WITH A BOOKING. We can not be liable if the space is not obtained prior to the event. No refund will be issued.

PLEASE NOTE:

When making payment you are agreeing and entering into this contract, you also agree to comply with all of our terms set out above. We require your signature on the booking form and payment to confirm your booking hire and you will be asked to sign a copy if you are collecting the equipment from us.

If you are unsure about any of the above or have any questions, please contact us before making any payments.

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